Club HQHelp & support
Last updated September 29, 2026
Club HQ is run by Club HQ. For help with anything in the app, email hello@joinclubhq.com.
To help us help you, include
- Your club's name, and the email you sign in with.
- What you were doing, what happened, and roughly when.
- For a QuickBooks problem: the Intuit reference shown on the QuickBooks page (Monthly expenses → QuickBooks). It lets Intuit look up exactly what happened.
Quick answers
- Forgot your iPad PIN? Ask one of your club's owners to reset it, then choose a new one when you next sign in.
- Questions about your pay or tips go to your club's owners, who can see them.
- QuickBooks says to reconnect? An owner can do it from Monthly expenses → QuickBooks → Connect to QuickBooks.